Help Centre
How can we help?
Search for an answer, or tell us what you need and the Desk will reply.
Ask a question
We look for the answer in our help articles. Please do not include personal details.
Popular articles
- Creating and updating your directory listingHow your listing is written, reviewed and published, and how introductions work.
- Your data: getting a copy, or asking us to delete itHow to download what we hold about you, and how to ask for your account to be deleted.
- Ordering a service and paying an invoiceFrom your brief to the invoice, and how to tell us you have paid.
- Following a request and replying to usWhere to find your request, how to reply, and what the statuses mean.
- Signing in and resetting your passwordHow to sign in to your member area, and what to do if you have forgotten your password.
- What happens after you applyHow your application is reviewed, and what you can do while you wait.
Browse by topic
Membership
Applying, and what happens next.
Your account
Signing in and your details.
Directory and services
Your listing, orders and invoices.
Privacy and support
Your data, and getting help.
Still need help?
Tell the Desk what you need. You get a reference and a reply by email.
